Home care management software

Run your home care agency with less admin.

Rotas, eMAR, invoicing, payroll and CQC compliance — all in one place. Built for UK home care agencies, used by managers, carers, and the families who rely on them.

  • 14-day free trial
  • No credit card required
  • Free 1-2-1 training

Trusted & certified

  • PRSB Quality Partner
  • Cyber Essentials Certified Plus
  • Capterra rated 4.9 out of 5
  • GetApp — 5 star user reviews
  • WCAG 2.2 AA+ and ADA Compliant

Meeting the standards of

  • NHS
  • Care Quality Commission
  • Care Inspectorate Scotland
  • Care Inspectorate Wales
  • Regulation and Quality Improvement Authority

The process to invoice clients and pay employees takes me 1 hour instead of 1 week.

Pat · Care agency manager

Why iStaffRota

Three things that change when you switch.

  1. All your operations in one system.

    Replace four to six separate tools — rota software, eMAR, invoicing, payroll, compliance trackers — with one platform that knows about all of them at once.

  2. Built around CQC compliance.

    Evidence for CQC's key questions, audit trails, and training reminders are built in — not bolted on. Inspections become something you prepare for in minutes, not weeks.

  3. Visible to everyone who needs it.

    Managers see the operations. Carers see their rota. Families see who's coming and what's been done. One source of truth, the right view for each person.

For everyone in the chain of care

One platform. Three different views.

Every role in your agency — and the families you serve — sees exactly what they need, and nothing they don't.

For the manager

  • Set shifts and automate the rostering process
  • Manage care plans, timesheets, invoicing and payroll
  • Real-time dashboards and compliance flagging
  • Free training, free updates, peace of mind
For care managers

For the carer

  • Simple, logical app for clocking in and out
  • Real-time rotas, push notifications for new shifts
  • Speech-to-text visit notes — no more paperwork
  • Visit confirmations sent the moment they happen
For care workers

For the family

  • See who's coming and when, in real time
  • Read visit reports and medication records
  • Leave feedback on visits as they happen
  • Reassurance, not phone calls
For families

Everything you need

Ten modules. One subscription.

Each one replaces a tool you're probably already paying for — and the value comes from how they work together.

  • Scheduling & rotas

    Build shifts from care plans, allocate by skills and proximity, and update everyone in real time when things change.

    Learn more
  • Electronic MAR (eMAR)

    Replace paper medication records with a digital trail that flags missed doses, errors, and changes the moment they happen.

    Learn more
  • Visit verification

    Carers clock in and out from the app. Visit times and locations are timestamped automatically — no-shows surface in seconds.

    Learn more
  • Invoicing

    Bill local authorities, private clients, and insurance — with split payers, multiple rates, and one-click invoice generation.

    Learn more
  • CQC compliance

    Evidence for CQC's five key questions and audit trails baked in. Training reminders, due-date flags, and exportable evidence packs ready for inspection.

    Learn more
  • Business intelligence

    Real-time dashboards on utilisation, productivity, and client outcomes — the numbers your board actually asks about.

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  • Staff pay

    Travel time, mileage, holiday entitlement and leave — calculated automatically from the same data the rota runs on.

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  • Recruitment & ATS

    Post jobs, track applications and interviews, take up references, and onboard new hires straight onto the rota — no re-keying.

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  • Family portal

    A dedicated view for clients, families and next-of-kin. Real-time visibility, instant feedback, fewer phone calls.

    Learn more
  • Carer mobile app

    iOS and Android. Rotas, clock-in, speech-to-text notes, incident reporting — everything a carer needs in their pocket.

    Learn more

A look inside

Calm dashboards. Real data.

The same data drives the manager's overview, the carer's mobile shift list, and the family's visit log — so nothing falls between the cracks.

Auditing · track every action for better outcomes
Care observation · standard and complex care
Carer app · shifts, clock-in and notes

A real customer, a real result

I can set up a hundred shifts in advance and the software tracks bookings, no-shows and cancellations. The process to invoice clients and pay employees takes me one hour instead of one week.

Pat Care agency manager · iStaffRota customer

From people who run agencies like yours

What customers tell us.

It's great to have access to the care notes — I've never been able to achieve this with a care agency before. It's been especially helpful during lockdown when we have to remain at a distance from our customers. The app empowers service users, family and social workers because we can all see what's happening in real time.

Eric Director, FSC Ltd

We've received excellent service from this team. Easy to use, easy to understand, and adjustable to our needs.

Yvette Owner, Makai Home Care, Reading

The system is easy to use, very affordable, and families have access to real-time visit notes and medication reports. We use it for complex shift scheduling. A truly bespoke system that serves our purpose — with quick responses from the team whenever we have queries.

Kwesi Care agency owner

Simple, predictable pricing

Starting from £99 per month.

No setup fees, no per-feature add-ons, no surprises at renewal. Pick the tier that fits your agency — and grow without changing systems.

  • Unlimited users and clients
  • Free 1-2-1 manager training
  • All updates included
  • Online and phone support
  • 14-day no-obligation trial

Common questions

Everything you might want to ask first.

What is home care or domiciliary care software, and do I need it?

Home care software automates the admin involved in running a care agency — scheduling carers, tracking visits, recording medication, generating invoices, and reporting on regulatory compliance. If you're currently doing any of that on paper, in spreadsheets, or across multiple disconnected tools, you'll typically save several hours a week and significantly reduce errors.

Are there setup costs or long-term contracts?

No setup costs. iStaffRota is delivered as Software-as-a-Service (SaaS), meaning you pay a predictable monthly subscription with no servers to buy or maintain. Contracts are flexible — we'll always do a cost-benefit analysis with you before you commit.

How long does implementation take?

Most agencies are live within their 14-day trial. Free 1-2-1 training for managers happens during the trial; on-site or follow-up training continues after go-live as needed. We've helped agencies migrate from several incumbent systems — the team will walk you through it.

How is my data protected?

We're Cyber Essentials certified and fully GDPR-compliant. All connections use 256-bit encryption, data is held in UK-based hosting, and security updates are applied as part of your subscription — not as a chargeable add-on.

Can families and inspectors see what's happening?

Yes — with the appropriate permissions. Families can see who's coming, when, and what's been done. Inspectors can view the audit trail and evidence aligned to CQC's key questions directly. You control who sees what, and access can be revoked at any time.

Book a 20-minute demo

See iStaffRota with your own data.

Tell us a little about your agency and we'll set up a 20-minute walkthrough — tailored to how you actually work, not a generic tour.

  • No sales pressure — the call is for you, not us
  • We'll answer pricing questions live, in plain English
  • You'll leave with a clear sense of fit (or not)

Prefer to talk? Call us on +44 1865 988 266.

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