Simple, transparent pricing
One platform. No surprises.
Pricing scales with your agency — pick the tier that fits your team size. Every plan includes the essentials: scheduling, visit verification, invoicing, payroll and the carer app. No setup fees, no hidden costs.
Pricing plans
Starter
For agencies getting started — up to 15 active carers.
- Up to 15 active carers
- Rota & shift management
- Visit verification (clock-in/out)
- Basic eMAR (electronic MAR)
- Invoicing & payroll
- Carer mobile app (iOS & Android)
- Email support
- 14-day free trial
Professional
For growing agencies — up to 25 carers, full compliance suite.
- Up to 25 active carers
- Everything in Starter, plus:
- Full eMAR & medication management
- Family & client portal
- CQC compliance & audit trails
- Internal audit & implementation plan
- HR & applicant tracking system (ATS)
- Travel & mileage tracking
- Priority phone & email support
- Free 1-2-1 manager training
Premium
For established agencies — up to 55 carers, with business intelligence.
- Up to 55 active carers
- Everything in Professional, plus:
- Business intelligence dashboards
- Multi-branch management
- Dedicated account manager
- On-site training available
Enterprise
For large agencies & groups — more than 55 carers.
- More than 55 active carers
- Everything in Premium, plus:
- Advanced analytics & custom reports
- API access & integrations
- Multi-franchise management
- Custom contract & SLA
- Tailored onboarding
Compare plans in detail
| Feature | Starter | Professional | Premium | Enterprise |
|---|---|---|---|---|
| Active carers | Up to 15 | Up to 25 | Up to 55 | 55+ |
| Scheduling & rota management | Included | Included | Included | Included |
| Visit verification (GPS clock-in) | Included | Included | Included | Included |
| eMAR (electronic medication records) | Basic | Full | Full | Full |
| Invoicing — local authority & private | Included | Included | Included | Included |
| Payroll (incl. travel & mileage) | Included | Included | Included | Included |
| Carer mobile app (iOS & Android) | Included | Included | Included | Included |
| Family & client portal | Not included | Included | Included | Included |
| CQC compliance & inspection audit trails | Not included | Included | Included | Included |
| Internal audit & implementation plan | Not included | Included | Included | Included |
| HR & applicant tracking system (ATS) | Not included | Included | Included | Included |
| Business intelligence dashboards | Not included | Not included | Included | Included |
| Advanced analytics & custom reports | Not included | Not included | Not included | Included |
| Multi-branch management | Not included | Not included | Included | Included |
| API access & integrations | Not included | Not included | Not included | Included |
| Support | Phone & email (priority) | Dedicated account manager | Account manager + SLA | |
| Manager training | Online | 1-2-1 included | 1-2-1 + on-site option | Tailored onboarding |
Pricing questions
Answers before you commit.
Are there any setup or implementation fees?
None. iStaffRota is delivered as a cloud service — no servers, no implementation project, no hidden costs. You sign up, set up your agency, and you're live. Free 1-2-1 training is included on the Professional plan and above.
Do I need to sign a long-term contract?
No. Month-to-month billing as standard — cancel at any time. If you'd prefer an annual contract (which comes with a discount), we can arrange that too. Just ask.
What happens after the 14-day trial ends?
At the end of your trial, choose the plan that fits and provide payment details. Your data is retained in full — nothing is lost. No credit card is required to begin the trial.
Can I move between plans?
Yes — upgrade or downgrade at any time. Changes take effect at the start of your next billing period and are prorated where applicable.
Do prices include VAT?
Prices shown are exclusive of VAT. UK VAT at the prevailing rate (currently 20%) will be added to your invoice.
I have more than 55 carers — which plan do I need?
Agencies with more than 55 active carers are on our Enterprise plan, which includes everything in Premium plus advanced analytics, API access, multi-franchise management and a custom contract. Speak to us directly and we'll put together a tailored proposal.
Not sure which plan?
Book a 20-minute call and we'll work it out together.
Tell us about your agency, your current headcount, and what's causing the most admin pain. We'll recommend the right plan — or tell you honestly if iStaffRota isn't the right fit.